Question 1

What Is the Difference Between an Exercise Physiologist and a Physiotherapist?

Accepted Answer

The Main Difference is the conditions they treat and the treatment style. An Exercise Physiologist will see people with chronic conditions or long standing pain or injury (over 6 months) (e.g Diabetes, Heart Condition, long standing knee pain). A Physiotherapist will generally see someone with a condition or injury that has occurred in the last 3 months or has had a recent flare up (e.g lower back spasm, torn tendon). An Exercise Physiologist treats with Exercise and Movement prescription which can involve muscle activation, strengthening, flexibility and self release techniques. A Physiotherapist treats with a combination of Hands on Treatment and movement.

Question 2

Do you have HICAPS?

Accepted Answer

Yes, we have a HICAPS machine at the clinic, so bring your private health fund card and we can swipe it for instant rebates. Note: To claim on the spot health rebates, you must present your health insurance card at the time of payment. Alternatively, an invoice can be issued to allow for self-claiming through your private health provider.

Question 3

Are you open on public holidays?

Accepted Answer

We are not, most find it hard to commit to an appointment on public holidays.

Question 4

What should I bring?

Accepted Answer

Please bring any referrals/paperwork (relevant for Return to Work, Chronic Disease Management plans, DVA or NDIS claims) and recent blood test results. If you can record everything you eat for 1 regular day (1 day food diary) that would be helpful too.

Question 5

Do You Accept Return to Work / DVA / NDIS & CTP Claims?​

Accepted Answer

Yes. We accept all Return to Work (Work Cover), DVA, NDIS and CTP claims. Note: Please call to arrange your Return to Work/ DVA/ CTP/ NDIS appointment. We do ask that you bring all the appropriate paperwork on your initial consultation to ensure there is no delay in treatment and management.
 
If we have not answered the question you have, please call our friendly staff on 0428223744

Question 6

Which Suburbs Do You Treat Patients From?

Accepted Answer

We treat clients in a range of suburbs and towns around Liverpool.

Question 7

What Is Your Cancellation Policy?​

Accepted Answer

As we run a popular clinic, we need at least 24 hours notice, so that your appointment slot can be given to someone on the waiting list. If you cancel with less than 24 hours notice, you may be charged a late cancellation fee.

Question 8

How Long Are The Appointments​?

Accepted Answer

Initial & Subsequent appointments are 30 minutes. Longer appointments are available if arranged prior to your consultation.

Question 9

How Many Consultations Do I Need?​

Accepted Answer

We strive to get you back to full health and activity in as little treatments as possible, and as such, the number of consults required will be based on the advice of your Expert Physiotherapist.

Question 10

Will I Be Given Exercises To Do?​

Accepted Answer

You will be given a series of exercises (movements) in order to speed up your recovery and prevent recurrence of the injury. All exercises are trialled within your consultation to ensure they are appropriate for you at that time. This may consist of strengthening and/or stretching exercises appropriate for the rehabilitation of your pain or injury. As some injuries or pains are ongoing or have been present for months or even years, home exercises allow for improvement to continue further between physiotherapy appointments. The more recovery we can produce at home, the less you will need to see us in the clinic!

​Occupational Therapy

Eliminate your pain without spending your money on treatments that don't work